Our technology empowers healthcare providers to measurably improve their communication skills and drive better outcomes for their patients.
Healthcare organizations have shown interest in MCI’s technology, since provider-patient communication is strongly correlated with patient experience scores, reimbursements, and market competitiveness.
By collecting detailed information on each providers’ communication skill, MCI offers these organizations their first-ever opportunity to factor this previously unavailable data into quality healthcare analytics. It also gives them a tool to empower healthcare providers to measurably improve their communication skills and drive better outcomes for their patients.
Good healthcare communication also correlates with lower patient utilization of services by decreasing repeat patient visits, decreasing ER admissions and readmissions, decreasing hospital admissions and readmissions. This can contribute to improved facility responsiveness, improved quality and decreased cost of care.