The Company

Founded in 2006, MCI was very far-sighted in its understanding of healthcare and other social problems, and the benefits of a system strategically designed to solve those problems through a combination of AI-driven simulated human agents the capacity to:

  • ASSESS learner state
  • CULTIVATE learner insights
  • TRAIN behaviors that build emotional intelligence

Early on, we predicted:

  • Steady improvements in technology
  • The rising cost of failed professional training
  • The rise of younger healthcare faculty and business managers who know from experience that current training methods are outdated and ineffective
  • The transformative power of uniting computer vision and AI with simulated humans and evidence-based design

MCI was an early entrant in a now growing field of international companies finding digital means for professional, soft skill training and for mental health interventions. When Dr. Kron started MCI, only a handful of innovators understood the potential of what he aimed to create. Now, all his early assumptions have been validated, and the power of the technology and know-how MCI has developed is widely appreciated by mainstream, potential customers seeking out training solutions. The Company has
received requests for a variety of training products from healthcare systems, pharmaceutical companies, biotech companies, and from universities around the world.

CORE TECHNOLOGY
In brief, MCI’s products place users in challenging situations and train them to communicate with emotional intelligence (EI). EI drives success in healthcare, business, and in other markets. Conventional methods do not develop this crucial skill.

Its flagship MPathic-VR™ Technology enables consistent learning, 24-7 access, personalized feedback-at-scale, and practice, where the system adapts to what learners do differently in each repeat interaction. It avoids the expense and logistical complexity of current training methods, which have proven ineffective for skill training and transfer.

OUR FOUNDER
Dr. Fred Kron is a cancer survivor who understands the importance of caring communication from the patient’s perspective. “Healthcare communication has been my focus since I was a teenager and I saw the distress that hospital staff caused my mother when she was dying of lung cancer. Surviving cancer myself, and personally witnessing as a physician the harms of communication failure helped to sharpen my determination to improve the way caregivers interact with patients, and with one another.”

Utilizing an uncommon blend of experiences in medical practice and research, in television screenwriting and in game design, Fred founded MCI to help caregivers better express empathy and develop trust and rapport with their patients. Since then, aided by a remarkable team, MCI has grown into a cognitive computing enterprise focused on utilizing AI to nurture Emotional Intelligence, to address human suffering, in healthcare and beyond. Fred aims for a higher goal that inspires the team to succeed.